About

Your outsourced technology team

Built for contracting businesses that need one team to cover software, CRM, automation, AI and everything in between.


Most contracting businesses end up with a technology problem nobody owns. The CRM company blames the website developer. The website developer blames the automation person. The marketing agency says it's a software issue. Meanwhile the leads keep arriving and nothing gets fixed.

We exist to be the one number you call. If we can fix it, we will. If another provider genuinely needs to be involved, we'll tell you exactly what has to happen and who needs to do it, in language you can repeat to them.

Contractor Tech Support is a brand of Thelaywala, a registered US LLC in Austin, Texas, founded in 2021. The whole stack is in-house — AI agents, automations, integrations, dashboards and development. No subcontractors, and no middlemen between you and the people building your systems.

Who you are hiring

Built from real contractor industry experience

One of the best builders I have worked with.

Mike Gore-Hickman — Founder & CEO, Painter Growth

Our founder, Waseem Mirza, spent more than four years as Chief Technology Officer and Software Engineer at Painter Growth, running the technology behind a business built entirely around contractors.

What he ran

CRM and pipeline architecture, GoHighLevel, Close, automation, websites, tracking, attribution, reporting, dashboards, and phone and messaging infrastructure.

At what scale

Around 30 lead-generation client sub-accounts and more than 1,500 coaching clients over four years.

What that means

You are not paying for anyone to learn how a contracting business works, or how the software in this industry behaves in practice.

“Most companies our size need three or four specialists to cover what he covered alone.”

How we operate

Four things we hold to

Plain English

No jargon in proposals, on calls or in documentation. Tell us “when this happens, I want this to happen” and we'll work out whether that needs an API, a webhook or a workflow.

We don't sell software

No referral deals with any platform. When we tell you the tools you already pay for are enough, that costs us nothing to say.

Training is included

A system nobody uses is worse than no system. Adoption is part of every build rather than a line item we sell you afterwards.

Nothing locked in

Plans are month to month with no cancellation fee, and hour blocks are an option if you'd rather not be on a plan at all.

Free, no obligation

You run the business. We'll handle the tech.

Tell us what isn't working. We'll look at your current setup, find the problem and explain what we would do about it. No complicated tech talk, no slide deck.

Mon–Fri, 9am–6pm CT. Calling is the quickest way to get an answer.