Plans scoped to the systems you run
Ongoing tech support on a monthly plan, or project work as one fixed price. Tell us what you run and you'll have a real number by the end of the free consultation.
Essential
For a business with a few systems running
- Monitoring on everything we support
- Eight hours of tech work each month
- Email support, next business day
- Monthly report
Growth
For a business actively adding systems
- Everything in Essential
- Sixteen hours of tech work each month
- Priority response
- Quarterly review call
Partner
For a business with us as its tech team
- Everything in Growth
- Forty hours of tech work each month
- Same-day response
- A named contact and a roadmap
All plans are month to month. No annual contract and no cancellation fee. Each plan is priced to the systems you run, so we quote it after looking at your setup. Included hours are for ongoing support and improvements — a large new build is quoted as a project.
From first call to live
Free consultation
Thirty minutes. You tell us what isn't working, we look at your current setup, and we explain what we'd recommend and what it would cost. No charge and nothing to sign.
Get started
You approve the quote or pick a plan. Scope, price and dates are agreed before any work begins.
Onboarding
We agree priorities and collect access to your CRM, website, phone system, accounting and whatever else the work touches.
Build and test
We build it and you try to break it. Push test leads through, ring the agent, submit the forms. We tune until it behaves the way your business actually works.
Live, and supported
We switch it on and train your team. After that, everything we support stays monitored, so a broken automation is caught by us and not by a month of missing leads.
About pricing
Why don't you list prices?
A single-line automation and a full CRM rebuild are not the same job, and a business with one system is not the same as one with five. One published number would overcharge somebody. We look at your setup on the free consultation and you'll have a real figure by the end of it, with nothing to sign.
What counts as an hour of tech work?
Anything hands-on: configuration, fixes, a new automation, a change to a workflow, training a new hire. Monitoring, alerts and your monthly report are included and don't come out of your hours.
What if I need more hours in a busy month?
Move up a plan for that month, or add extra hours as a one-off. There's no penalty either way and nothing is locked in.
Do unused hours roll over?
Plan hours reset each month. If your needs are occasional rather than steady, say so on the consultation and we'll suggest the right arrangement.
Can I cancel?
Yes. Month to month, no annual contract and no cancellation fee.